{"id":16740,"date":"2024-05-06T07:54:28","date_gmt":"2024-05-06T06:54:28","guid":{"rendered":"https:\/\/zaffy.it\/?page_id=16740"},"modified":"2024-05-06T08:34:50","modified_gmt":"2024-05-06T07:34:50","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/zaffy.it\/en\/customer-care\/","title":{"rendered":"Customer Care"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16740\" class=\"elementor elementor-16740 elementor-13035\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa5d61c e-flex e-con-boxed e-con e-parent\" data-id=\"fa5d61c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0ff620b e-con-full e-flex e-con e-child\" data-id=\"0ff620b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a44e46c e-con-full e-flex e-con e-child\" data-id=\"a44e46c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb9201 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6eb9201\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 171.17 144.15\"><defs><style>.cls-1{fill:#ffcd08;stroke:#ffcd08;stroke-miterlimit:10;}<\/style><\/defs><g id=\"Livello_2\" data-name=\"Livello 2\"><g id=\"Livello_1-2\" data-name=\"Livello 1\"><path class=\"cls-1\" d=\"M116.93,88.74c-2,7-3.2,13.81-5.85,20-12.83,29.86-47.22,42.93-76.91,29.77a13.43,13.43,0,0,0-7.83-.44c-4.85,1.09-9.53,2.9-14.28,4.39-3.4,1.07-7.56,2.47-9.59-1-1.49-2.55-1.31-6.6-.68-9.73,1-5,3.26-9.78,4.52-14.76a10.68,10.68,0,0,0-.4-6.5c-16.21-36.72,5.49-76,45.42-82,2.82-.42,3.87-1.4,4-4.38C56.15,7.69,63.87.51,80.33.51q33.48,0,67,0c14.61,0,23.3,8.69,23.34,23.26q0,21,0,42c0,11.15-4.85,18.06-15.52,21.75-2.75.95-3,2.54-3,4.86.07,3.74-.13,7.46-4.28,9.29s-7.76.43-11.07-2.24c-3.1-2.52-6.23-5-9.35-7.51C122.87,88.2,122.87,88.2,116.93,88.74ZM113.31,6.47c-11.32,0-22.63,0-33.95,0-11.88,0-17.9,6-17.94,17.7,0,13.48,0,27,0,40.45,0,11.75,6,17.8,17.81,17.87,10.15.07,20.37.72,30.44-.17,11.23-1,20.39,1.87,28.21,10,1.76,1.82,4.67,2.54,7.05,3.77.34-2.55.82-5.09,1-7.65.18-2.92,0-5.43,4.11-6.11,10.11-1.69,14.57-7.27,14.6-17.49,0-13.65,0-27.3,0-40.94,0-11-6.39-17.33-17.37-17.39C136,6.43,124.63,6.47,113.31,6.47ZM55.09,34.33c-2.5.23-4.47.22-6.36.6C14.58,42-3,77.8,12.17,109.18a12.55,12.55,0,0,1,.41,7.89c-1.68,6.66-4,13.16-6.27,20.61,7.66-2.38,14.4-4.12,20.85-6.63,3.06-1.19,5.26-.64,7.87.67a51.35,51.35,0,0,0,71.17-27.1c1.92-4.91,2.69-10.28,3.91-15.13a11,11,0,0,0-1.64-.81c-10.83-.06-21.66,0-32.48-.21-9.38-.15-18-6.92-20-15.85a50.31,50.31,0,0,1-.82-10.43C55,53.07,55.09,44,55.09,34.33Z\"><\/path><path class=\"cls-1\" d=\"M109.73,48.66c-.38-3.32.2-5.78,4.64-6.37,3.65-.49,5.72-3.33,5.45-7.22a6.5,6.5,0,0,0-6.35-6.51c-3.83-.35-6.31,1.81-7.3,5.45-.68,2.48-1.2,5.67-4.51,4-1.28-.64-1.9-4.34-1.46-6.34,1.26-5.72,6.56-9.4,12.54-9.47a12.92,12.92,0,0,1,12.9,9.07,12.86,12.86,0,0,1-5.23,15.31c-2.47,1.55-4.65,2.76-4.51,6.26,0,.84-2.11,2.64-2.9,2.45-1.25-.29-2.48-1.72-3.17-3C109.33,51.44,109.73,50.05,109.73,48.66Z\"><\/path><path class=\"cls-1\" d=\"M113.06,68.48c-1.92-2.5-4-4.11-3.83-5.25.33-1.62,2.37-2.91,3.68-4.34,1.3,1.4,3.32,2.65,3.66,4.25C116.82,64.3,114.83,65.93,113.06,68.48Z\"><\/path><path class=\"cls-1\" d=\"M58.69,102.83c7.15,0,14.31-.1,21.44.08,1.74,0,3.38,1.06,5.07,1.62-1.63.52-3.25,1.48-4.9,1.5-14.62.12-29.26.08-43.89.06-2.35,0-5,0-4.87-1.73s2.88-1.52,5.2-1.52Z\"><\/path><path class=\"cls-1\" d=\"M42.45,88.74c-2.64,0-5.34.3-7.9-.15-1.15-.21-2.84-2-2.81-3a4.17,4.17,0,0,1,2.92-2.9,134.81,134.81,0,0,1,16.33,0c1.21.08,2.29,2.13,3.43,3.27-1.18.91-2.28,2.42-3.57,2.61A58.77,58.77,0,0,1,42.45,88.74Z\"><\/path><path class=\"cls-1\" d=\"M39.53,71.53c-1.82,0-3.75.36-5.43-.13a4,4,0,0,1-2.4-2.89,3.88,3.88,0,0,1,2.49-2.83,37.59,37.59,0,0,1,9.42-.05c1.39.18,2.59,1.79,3.88,2.75-1.33,1.08-2.52,2.45-4,3.14-1.1.5-2.61.09-3.94.09Z\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcec608 elementor-widget elementor-widget-heading\" data-id=\"bcec608\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0cc1e64 e-flex e-con-boxed e-con e-parent\" data-id=\"0cc1e64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7185c19 elementor-widget elementor-widget-accordion\" data-id=\"7185c19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1191\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1191\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Unable to place the order<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1191\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1191\">Please check that all mandatory data has been entered correctly. If you still have problems, we advise you to clear your browser cache and try again.\nIf you can\u2019t solve it, please contact our customer service team by clicking here! They will help you step by step.\n\u00a0<a href=\"#assitenza\" target=\"_blank\" rel=\"noopener\"><b>here!<\/b><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1192\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1192\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do I have to register to place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1192\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1192\"><p>No, it is not necessary. You can also shop as a guest. If you register, the process is very quick &#8211; however, you will be able to access your Account at any time to manage all your personal information, billing and shipping addresses, newsletter subscription, check the status of your purchases.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1193\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1193\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Secure payments<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1193\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1193\"><p>You can safely use your Visa, MasterCard, American Express, Diners Club International credit card or your PayPal account. To ensure the security of payments, we have chosen to rely on the PayPal service that handles payments both by credit card and via PayPal account. The security of online payments by credit card is ensured by the Secure Socket Layer protocol, which provides for the encryption of bank data when they are transmitted over the network. At no time during the purchase process is <strong>Zaffy.it able to know, and therefore keep on file, the buyer&#8217;s credit card number, which is transmitted via a secure connection directly to PayPal.<\/strong> This applies whether you complete a purchase as a guest or as a registered user.<\/p><p>Translated with DeepL.com (free version)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1194\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1194\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What about my data?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1194\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1194\"><p>The information we ask you to provide when you make a purchase or register in the Account section is essential for order processing and submission, to fill out the purchase invoice, and to activate the product warranty. Our commitment is to guard these data with the utmost care and to use them only for order finalization activities. However, at any time you can contact us at the e-mail address info@zaffy.it to get information about the status of your personal data and ask us for any changes or entire deletion.<\/p><p>Translated with DeepL.com (free version)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1195\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1195\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where will I receive the ordered products?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1195\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1195\"><p>Wherever you want: whenever you make a purchase, you can tell us where you prefer that we send the products to you. At home (at the address you have indicated as your main one, i.e. the one of residence\/billing), or at the beach, in the mountains, at a friend&#8217;s or girlfriend&#8217;s house if you are someone who likes to make surprises. Then, if you are a registered user, you don&#8217;t have to fill out the form every time: all the addresses, the main one and all the secondary ones you have entered, remain in fact stored in your personal address book where you can modify and possibly delete them at any time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Unable to place the order\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please check that all mandatory data has been entered correctly. If you still have problems, we advise you to clear your browser cache and try again.\\nIf you can\\u2019t solve it, please contact our customer service team by clicking here! They will help you step by step.\\n\\u00a0<a href=\\\"#assitenza\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><b>here!<\\\/b><\\\/a>\"}},{\"@type\":\"Question\",\"name\":\"Do I have to register to place an order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No, it is not necessary. You can also shop as a guest. If you register, the process is very quick &#8211; however, you will be able to access your Account at any time to manage all your personal information, billing and shipping addresses, newsletter subscription, check the status of your purchases.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Secure payments\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can safely use your Visa, MasterCard, American Express, Diners Club International credit card or your PayPal account. To ensure the security of payments, we have chosen to rely on the PayPal service that handles payments both by credit card and via PayPal account. The security of online payments by credit card is ensured by the Secure Socket Layer protocol, which provides for the encryption of bank data when they are transmitted over the network. At no time during the purchase process is <strong>Zaffy.it able to know, and therefore keep on file, the buyer&#8217;s credit card number, which is transmitted via a secure connection directly to PayPal.<\\\/strong> This applies whether you complete a purchase as a guest or as a registered user.<\\\/p><p>Translated with DeepL.com (free version)<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What about my data?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The information we ask you to provide when you make a purchase or register in the Account section is essential for order processing and submission, to fill out the purchase invoice, and to activate the product warranty. Our commitment is to guard these data with the utmost care and to use them only for order finalization activities. However, at any time you can contact us at the e-mail address info@zaffy.it to get information about the status of your personal data and ask us for any changes or entire deletion.<\\\/p><p>Translated with DeepL.com (free version)<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where will I receive the ordered products?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Wherever you want: whenever you make a purchase, you can tell us where you prefer that we send the products to you. At home (at the address you have indicated as your main one, i.e. the one of residence\\\/billing), or at the beach, in the mountains, at a friend&#8217;s or girlfriend&#8217;s house if you are someone who likes to make surprises. Then, if you are a registered user, you don&#8217;t have to fill out the form every time: all the addresses, the main one and all the secondary ones you have entered, remain in fact stored in your personal address book where you can modify and possibly delete them at any time.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b637943 e-flex e-con-boxed e-con e-parent\" data-id=\"b637943\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9466979 e-con-full e-flex e-con e-child\" data-id=\"9466979\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d6175fe e-con-full e-flex e-con e-child\" data-id=\"d6175fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa2e605 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"aa2e605\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 239.86 289.76\"><defs><style>.cls-1{fill:#ffcd08;}.cls-2{fill:#fff;}<\/style><\/defs><g id=\"Livello_2\" data-name=\"Livello 2\"><g id=\"Livello_1-2\" data-name=\"Livello 1\"><path class=\"cls-1\" d=\"M119.59,289.76q-54,0-108,0c-8.13,0-12.3-4.83-11.54-12.95,2-21.52,3.91-43,5.86-64.56Q10.3,164.11,14.66,116c.95-10.45,1.82-20.9,2.72-31.36.84-9.78,4-12.73,13.73-12.73s19.75-.16,29.61.08c3.27.08,3.86-1,3.81-4C64.36,58,64,48,67.18,38.3A55.66,55.66,0,0,1,125.51.24c25,2.28,45.86,22.38,49.3,47.47,1,7,.55,14,.52,21,0,2.7.82,3.29,3.37,3.25,10.24-.14,20.49-.06,30.74,0,8.58,0,12.12,3,12.91,11.56,1.94,20.77,3.69,41.56,5.56,62.33q4,44,8,88.07c1.33,14.67,2.66,29.35,3.9,44,.61,7.21-3.78,11.87-11.12,11.88Q174.14,289.78,119.59,289.76Z\"><\/path><path class=\"cls-2\" 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d=\"M119.74,71.86c-10.35,0-20.7-.07-31.06,0-2.47,0-3.56-.42-3.38-3.2.43-6.58-.45-13.2.68-19.78,2.71-15.79,18.13-29.84,37.7-27.93,16.53,1.61,30.37,16.15,30.79,33.13.12,5-.11,10,.1,15,.1,2.46-.86,2.83-3,2.81C141,71.81,130.35,71.87,119.74,71.86Z\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c4361c elementor-widget elementor-widget-heading\" data-id=\"1c4361c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Problems with an order?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51a89e0 e-flex e-con-boxed e-con e-parent\" data-id=\"51a89e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e84b83 elementor-widget elementor-widget-accordion\" data-id=\"1e84b83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3201\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3201\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I haven\u2019t received the confirmation e-mail<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3201\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3201\">In case you have not received the confirmation email for your order, whereby you can find your order number and be assured that your order has been confirmed, please check all the categories in your mailbox, especially the \u201cUnwanted\u201d \/\n\u201cSpam\u201d box. If your \u201cInbox\u201d is full or if you have mistakenly typed in an incorrect email address, you may not receive the confirmation email. If your mailbox is not full and you cannot find the confirmation email even in the \u201cUnwanted\u201d \/ \u201cSpam\u201d folder, please feel free to get in touch with our Customer Service by clicking!\n<strong><a href=\"#assistenza\">here!<\/a><\/strong>!<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3202\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3202\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where is my order<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3202\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3202\">Log in to your customer area with the email you used to place your order.\n\nInside you will find the shipping number and the link to track your order.\n\nIf you placed your order as a guest, you were sent a shipping confirmation email with the shipping number.\n\nIf you have not solved it please contact us <b>\u00a0<a href=\"#assistenza\" target=\"_blank\" rel=\"noopener\">here!!<\/a><\/b><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3203\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-3203\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I did not receive the products<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3203\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-3203\">If more than 2 business days have passed since your order date and you have not received the link to track your shipment contact our customer service..<b>\u00a0<a href=\"#assistenza\" target=\"_blank\" rel=\"noopener\">here!<\/a><\/b><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3204\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-3204\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I received the wrong products<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3204\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-3204\">If, by mistake, the products you ordered are incorrect, please contact our Customer Service who will supplement or replace them as soon as possible..<b>\u00a0<a href=\"#assistenza\" target=\"_blank\" rel=\"noopener\">here!<\/a><\/b><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3205\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-3205\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-angle-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M177 159.7l136 136c9.4 9.4 9.4 24.6 0 33.9l-22.6 22.6c-9.4 9.4-24.6 9.4-33.9 0L160 255.9l-96.4 96.4c-9.4 9.4-24.6 9.4-33.9 0L7 329.7c-9.4-9.4-9.4-24.6 0-33.9l136-136c9.4-9.5 24.6-9.5 34-.1z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Damaged or missing products<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-3205\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-3205\">If you have received products that are damaged or do not meet your expectations, please contact our Customer Support, they will make themselves available to best meet Your requests.<a href=\"#assistenza\"><strong> Here!<\/strong><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"I haven\\u2019t received the confirmation e-mail\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In case you have not received the confirmation email for your order, whereby you can find your order number and be assured that your order has been confirmed, please check all the categories in your mailbox, especially the \\u201cUnwanted\\u201d \\\/\\n\\u201cSpam\\u201d box. If your \\u201cInbox\\u201d is full or if you have mistakenly typed in an incorrect email address, you may not receive the confirmation email. If your mailbox is not full and you cannot find the confirmation email even in the \\u201cUnwanted\\u201d \\\/ \\u201cSpam\\u201d folder, please feel free to get in touch with our Customer Service by clicking!\\n<strong><a href=\\\"#assistenza\\\">here!<\\\/a><\\\/strong>!\"}},{\"@type\":\"Question\",\"name\":\"Where is my order\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Log in to your customer area with the email you used to place your order.\\n\\nInside you will find the shipping number and the link to track your order.\\n\\nIf you placed your order as a guest, you were sent a shipping confirmation email with the shipping number.\\n\\nIf you have not solved it please contact us <b>\\u00a0<a href=\\\"#assistenza\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">here!!<\\\/a><\\\/b>\"}},{\"@type\":\"Question\",\"name\":\"I did not receive the products\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If more than 2 business days have passed since your order date and you have not received the link to track your shipment contact our customer service..<b>\\u00a0<a href=\\\"#assistenza\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">here!<\\\/a><\\\/b>\"}},{\"@type\":\"Question\",\"name\":\"I received the wrong products\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If, by mistake, the products you ordered are incorrect, please contact our Customer Service who will supplement or replace them as soon as possible..<b>\\u00a0<a href=\\\"#assistenza\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">here!<\\\/a><\\\/b>\"}},{\"@type\":\"Question\",\"name\":\"Damaged or missing products\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you have received products that are damaged or do not meet your expectations, please contact our Customer Support, they will make themselves available to best meet Your requests.<a href=\\\"#assistenza\\\"><strong> Here!<\\\/strong><\\\/a>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0f930d4 e-flex e-con-boxed e-con e-parent\" data-id=\"0f930d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f46d3b0 e-con-full e-flex e-con e-child\" data-id=\"f46d3b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb6b840 elementor-widget elementor-widget-heading\" data-id=\"bb6b840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you can\u2019t solve it, contact us and we will contact you back<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a71cec elementor-widget elementor-widget-menu-anchor\" data-id=\"0a71cec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"assistenza\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e06278d elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"e06278d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Successivo&quot;,&quot;step_previous_label&quot;:&quot;Precedente&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" 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class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPlease select your case\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_6c39005]\" id=\"form-field-field_6c39005\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Where is my order\">Where is my order<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"I did not receive the products\">I did not receive the products<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"I received the wrong products\">I received the wrong products<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Damaged or missing products\">Damaged or missing products<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"I can&#039;t place an order\">I can&#039;t place an order<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-60\">\n\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"3\" placeholder=\"Help us understand more\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_c9ebee7 elementor-col-40\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_c9ebee7]\" 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class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Service Unable to place the order Please check that all mandatory data has been entered correctly. If you still have problems, we advise you&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-16740","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zaffy.it\/en\/wp-json\/wp\/v2\/pages\/16740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zaffy.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zaffy.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zaffy.it\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/zaffy.it\/en\/wp-json\/wp\/v2\/comments?post=16740"}],"version-history":[{"count":0,"href":"https:\/\/zaffy.it\/en\/wp-json\/wp\/v2\/pages\/16740\/revisions"}],"wp:attachment":[{"href":"https:\/\/zaffy.it\/en\/wp-json\/wp\/v2\/media?parent=16740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}